Information in a service request
The form asks for your name, phone number, service location, the type of locksmith help you are requesting, details about the property or vehicle, a description of the problem, and timing or scheduling preferences. Email is optional unless you choose email updates. You can submit a request without creating an account.
How the current flow uses this information
- A submitted request is saved and shown with a reference and status.
- The required contact authorization lets Latchrook use the contact details you provide to coordinate that service request.
- Email or SMS update preferences are optional and recorded separately from the required contact authorization.
- If you are signed in, you may choose to update your profile with the name, phone, and email details entered in the form.
Details not established here
Latchrook has not provided verified details about how long request information is kept, how to request deletion, what security measures apply, or which service providers process the information. This notice does not make claims about those matters. The company’s legal business name and the jurisdiction for this notice also have not been provided.
Contact
For general questions about Latchrook, email latchrook-5@polsia.app.